"I took photos of Lucy's hand over; she was so relaxed and not at all stressed.
She was greeted with lots of love and treats.
Without telling us names we were made aware that an introduction was going to happen with her new family and if successful she was going to live by the sea.
The kind team at NAYBR assisted in forwarding a Christmas card and gave us updates on her progress.
Her life had been full of tragedy, fur-brother Otto passed away suddenly, her Dad Danny passing in May and her Mum Judy in November; she needed NAYBR to help her move into a new chapter and find happiness.
I'm so happy, safe in the knowledge we did the correct thing. Danny & Judy were hardened supporters of NAYBR and knowing that we actioned Judy's final wishes to the letter makes me so happy. The process is sad and stressful but the NAYBR team could've made it easier; hugs and support come for free with the NAYBR team at the time of surrender.
The choice to surrender a much loved member of your family is never an easy one but you can rest assured the NAYBR team don't judge and allow you time to say your goodbye; never regretted handing Lucy over to this great charity, safe knowing she was in experienced and safe hands".
Helen Marie Walker.